Timeline.

Timeline.

April–May 2025

April–May 2025

What.

What.

Website

Where.

Where.

Kielce, Poland

Kielce, Poland

Role.

Role.

Designer, Researcher

Designer, Researcher

Why

Why

Portfolio project

Portfolio project

Category

Category

May–Aug 2025

May–Aug 2025

Competitive Analysis

I analyzed top performing plumber service sites based in biggest cities in europe. Checked for clarity, service offer and pricing models. I also scanned for reacurring positive and negative patterns on websites. There are few chosen ones

Sansystemkielce.pl

Pros

Clear service categories

Local contact information

Multimedia elements

Cons

Limited social proof

Minimal conversion opportunities

SEO & Accesibility


  • No evidence of multilingual support or accessibility features (e.g. alt text, ARIA roles).

  • The page structure appears simple and likely lacks SEO optimizations like keyword-rich headings, schema markup, or rich content.

TheItalianPlumber.co.uk

Pros

Clear geographic focus

Blog/advice content

Personal touch

Cons

Conversion hooks modest

Lacks social proof

Variable course quality

SEO & Accesibility


  • A blog indicates some content strategy for SEO.

  • Without seeing technical code, we can’t assess alt tags, header structure, or accessibility features.

Pimlicoplumbers.com

Pros

12-month workmanship guarantee

24/7 availability, emergency services, 1‑hour response promise

Blog, updates, how-to content

Cons

The navigation is comprehensive but could be overwhelming

Pricing clarity scope

SEO & Accesibility


  • Likely strong SEO with broad content, service pages, blog updates, structured menus.

  • Trust badges and location-based content improve local SEO.

  • Accessibility cannot be fully assessed without inspecting markup, but likely better than competitors due to scale.

Personas

Based on previous reasearch and ones i could find in internet on the topic, i created 3 personas to cover big range of possible clients and they problems.

Low-fidelity UI

I prepared low fidelity version of the main website based on the research i concluded before

High-Fidelity UI Design

Once the initial flow was complete, I started by creating a couple of the main screens of the website. I started by defining the fonts and colors.

Color palette

Accent, primary, secondary, tertiary, background

Font

Russo One
Regular

Open Sans
Regular, Medium

Website prototype built in Framer

After creating all the screens i connected them into a clickable website and added motion design using framer. It can be viewed under this [LINK]

Responsive design

After testing the desktop prototype, I designed a responsive mobile version. Sections were edited to made it more suitable for tablet and mobile versions.

Project summary

During a project i managed to evaluate the market, create potential user personas, do a quick user survey, perform an small usability study, create a set of high fidelity UI with prototype and make whole website responsive.